Skip Navigation

Protect your phone.

Get peace of mind knowing that your phone is protected from unpredictable accidents.

Why choose a Phone Protection Plan?

Peace of Mind

With comprehensive coverage, your device is protected.

Affordability

Starting at $11 a month2, you can avoid costly repair or expensive device replacement charges.

Convenience

With same day service options and availability 7 days a week, we’ve got you covered.

Did you know?

*Based on a survey of Canadian smartphone mishaps, YouGov Plc, Jan 2025.

67%

of phone owners have damaged their smartphones.*

52%

of damaged phones were in a case.*

40%

of Canadians have had their smartphone lost or stolen.*

Phone Protection Plans

Available for all phones within 30 days of phone purchase (in-store inspection may be required).

Phone Protection Plan

$11/mo.2

What’s covered:

  • Screen breaks | processing fee of $392

  • Accidental damage including liquid damage and out-of-warranty malfunction | processing fee of $1292

  • Up to two approved damage service requests per 12-month period

Phone Protection Plan Plus

$15/mo.2

What’s covered:

  • Loss/theft | processing fee of $99-$4492 dependent on phone price. Up to one approved loss/theft service request per 12-month period

  • Screen breaks | processing fee of $392

  • Accidental damage including liquid damage and out-of-warranty malfunction | processing fee of $1292

  • Up to two approved damage service requests per 12-month period

AppleCare Services Phone Protection Plans

Available for iPhones within 30 days of phone purchase (in-store inspection may be required).

Phone Protection Plan

Featuring AppleCare Services

$14/mo.2

What’s covered:

  • Screen breaks | processing fee of $392

  • Accidental damage including liquid damage and out-of-warranty malfunction | processing fee of $1292

  • Unlimited approved damage service requests

  • Priority support from Apple via chat and phone

  • Service at Apple Stores and Authorized Service Providers

Phone Protection Plan Plus

Featuring AppleCare Services

$18/mo.2

What’s covered:

  • Loss/theft | processing fee of $99-$4492 dependent on phone price. Up to one approved loss/theft service request per 12-month period

  • Screen breaks | processing fee of $392

  • Accidental damage including liquid damage and malfunction | processing fee of $1292

  • Unlimited approved damage service requests

  • Battery service coverage1

  • Priority support from Apple via chat and phone

  • Service at Apple Stores and Authorized Service Providers


1for batteries that retain less than 80% of their original capacity

Customer costs for a damaged smartphone.*

* Repair cost of $1,368 with and without a Phone Protection Plan.

WITHOUT A PHONE PROTECTION PLAN

$1368

Without a plan, replacing a phone could cost as much as the full value of the device.

WITH A PHONE PROTECTION PLAN

$392

Screen damage service request.

$1292

Any other damage request.

$3492

Loss/theft service request (for a phone priced at $1368).

Our easy service request process

Follow our 4-step process to get help with your damaged phone.

  1. Visit protect.likewize.com/freedommobile or call 1-855-975-7794.

  2. Tell us what happened.

  3. Pay the applicable processing fee.

  4. Get your device repaired or replaced. Service requests must be filled within 60 days of the device failure and completed within 60 days of the file date.

Did you know? For those who qualify, you can now schedule a technician to visit your home or office to get your phone repairs done on the spot.

Frequently asked questions

Resources